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PerchLatticeSolar

Data Privacy Policy

Your privacy matters to us at PerchLatticeSolar

Effective Date: February 20, 2026 | Last Updated: February 20, 2026

Information We Collect

Personal Information You Provide

When you reach out to us for corporate flower arrangements or gift services, we collect information you willingly share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may gather additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that meets your business needs.

Information Collected Automatically

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

Important: We never collect more personal information than is necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate our business.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

PerchLatticeSolar respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Protection Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This encompasses safeguarded data storage, encrypted transmissions, and restricted access to personal information within our organization.

Secure Storage

Personal data is stored in secure systems with access controls and ongoing security monitoring.

Encryption

Sensitive data transfers are encrypted to safeguard information as it moves between your browser and our infrastructure.

Limited Access

Only authorized staff who require the data to deliver services can access customer information.

Although we employ robust security measures, no method of transmitting data over the internet is entirely foolproof. We continually update our security practices to guard against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

Access: Ask for a copy of the personal data we hold about you
Correction: Update or fix any inaccurate personal data
Deletion: Request the deletion of your personal information (subject to legal retention rules)
Restriction: Restrict how we process your personal data in certain situations
Portability: Request transfer of your data in a structured, widely-used format

To exercise these rights, contact us via the details at the end of this policy. We will respond within a reasonable timeframe as mandated by applicable law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Typical Retention Durations:

  • Customer contact and order records: around three years after last service contact
  • Payment transaction records: about seven years to satisfy tax and accounting requirements
  • Website analytics data: roughly two years and two months for service improvement analysis
  • Marketing communication preferences: Until you opt out or about two years of inactivity

Cookies and Website Tracking

Our site employs cookies and comparable technologies to enhance your browsing experience and gauge how visitors interact with our site. Cookies assist us in recalling your choices and evaluating site performance.

You can manage cookie preferences in your browser settings. Nevertheless, turning off specific cookies may impact how the site works. For more details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

The site may include links to third-party sites or services. This privacy policy covers only PerchLatticeSolar and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date at the top of this policy.

We invite you to review this policy occasionally to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.

Contact Us About Privacy

PerchLatticeSolar Privacy Team
124 Floral Street, London
London, United Kingdom WC2N 5DU

Email: [email protected]
Phone: +44 20 7946 0123

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within five business days.